Course Outline

SYSE 660 : Organizational Systems Management

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Last approved: Mon, 11 Jan 2016 19:32:24 GMT

Last edit: Mon, 11 Jan 2016 19:32:23 GMT

College of Aeronautics (WAERO)
Organizational Systems Management
This course introduces concepts of organizational management and leadership, which are approached from a systems and complex systems perspective to explain the behavior of systems. Focus areas will include strategic management, organizational transformation, and organizational environments. Models will be drawn from a variety of areas including marketing, finance, organizational behavior, and strategic and operational management.

This is a required course in the Master of Systems Engineering degree program. It is designed to provide students with a comprehensive understanding of organizations as systems. The successful students will gain insight into management of organizations involved in systemsengineering enterprises, the development of those organizations, and the transformations of suchorganizations when required by changing environments.

Upon course completion, students will be able to:1. Discuss the basic theory governing the operation of organizations as systems.2. Analyze the various types of work organization structures.3. Apply knowledge of management, leadership, and “followership” characteristics to the development of effective teamwork in a work organization.4. Apply appropriate work organization structural designs to accomplish specific missions.5. Identify formal and informal communication processes in a work organization.6. Evaluate and discuss organizational culture along with its indicators or descriptors.7. Identify and discuss the elements of organizational decision-making, including the influenceof innovation and strategic change considerations.8. Apply a knowledge of organizational competencies and output to the design oforganizational tasks.9. Identify critical factors in organizational size, growth and decline and analyze their effect onan organization.

Located on the Daytona Beach Campus, the Jack R. Hunt Library is the primary library for all students of the Worldwide Campus. The Chief Academic Officer strongly recommends that every faculty member, where appropriate, require all students in his or her classes to access the Hunt Library or a comparable college-level local library for research. The results of this research can be used for class projects such as research papers, group discussion, or individual presentations. Students should feel comfortable with using the resources of the library. 

Web & Chat:
Text: (386) 968-8843
Library Phone:  (386) 226-7656 or (800) 678-9428

• International Council on Systems Engineering (INCOSE) websites o and (Guide to the Systems Engineering Body of Knowledge) • NASA Systems Engineering Handbook (2007) o • Air Force SMC Systems Engineering Primer & Handbook, Third Edition, 2005 o Docs/SMC_SE_Primer4-05.pdf • Human Resources at Hewlett-Packard (A) and (B): Harvard Business School Case Study 9-495-051/052; November 1995

Written assignments must be formatted in accordance with the current edition of the Publication Manual of the American Psychological Association (APA) unless otherwise instructed in individual assignments.

ActivityPercent of Grade
Input Grading Item100

Undergraduate Grade Scale

90 - 100% A
80 - 89% B
70 - 79% C
60 - 69% D
0 - 60% F

Graduate Grade Scale

90 - 100% A
80 - 89% B
70 - 79% C
0 - 69% F
Module 1 Introduction to Organizational Systems Management Est. Hrs. 4 Student Outcomes: a. Know the requirements associated with the course; be able to discuss the need to manage organizations effectively. b. Understand the causes leading to the need for organizational change. c. Understand the link between an organization’s culture and organizational system effectiveness. Module 2 Global Organizational Management Est. Hrs. 4 Student Outcomes: a. Understand the elements and importance of cross-cultural management. b. Assess influence of culture on the individual and the organization. Module 3 Structure and Design of Organizations – Work Design Est. Hrs. 4 Student Outcomes: a. Discuss alternative job or work design approaches to improve performance. b. Understand factors linking job design and job performance. c. Assess job enrichment and job enlargement strategies for effective organizational performance. Module 4 Structure and Design of Organizations – Organization Structures Est. Hrs. 4 Student Outcomes: a. Understand effects of structural design on organization operations. b. Contrast and compare organization structures. c. Discuss pro’s and con’s of centralized vs. decentralized organizations. d. Analyze the increasing popularity and effectiveness of virtual organizations.   Module 5 Organizational Processes – Communications and Decision-making Est. Hrs. 4 Student Outcomes: a. Understand major elements in the communications process. b. Analyze the effects of technology on the communications process. c. Identify barriers to communication and methods to overcome them. d. Understand the value of information and the management of the information process within an organization. e. Comprehend the role of information in the decision-making process in an organization. f. Compare and contrast group and individual decision making. Module 6 Organizational Processes – Organization Change and Learning Est. Hrs. 4 Student Outcomes: a. Understand the relation between innovation and organizational change. b. Understand how organizational learning is related to organization adaptation and survival. c. Understand and determine the types of changes an organization may undergo. d. Identify ethical issues than can arise in organizational change processes. e. Compare alternative processes for improving organizational performance. Module 7 Organizational Behavior – The Individual Est. Hrs. 4 Student Outcomes: a. Recognize role of diversity in organizations. b. Understand motivation theory and application for individuals and organizations. c. Compare and contrast candidate required programs for a systems engineering organization. d. Analyze and distinguish among various categories of stress.   Module 8 Organizational Behavior – Group and Interpersonal Dynamics Est. Hrs. 4 Student Outcomes: a. Understand the stages of group development. b. Identify the characteristics and advantages of virtual teams. c. Assess the effect of intergroup conflict on organization performance. d. Understand how to manage conflict through negotiation. e. Understand the nature of power and authority in an organization, and how to assess power (who has it. f. Understand the relation between politics and power within an organization. Module 9 Organizational Leadership Est. Hrs. 4 Student Outcomes: a. Understand leadership development strategies. b. Compare and contrast different approaches to leadership. c. Identify appropriate situations for self-managed groups. d. Understand and compare differences between various types of leadership models.
Dr. Bruce Conway - 3/1/2015
Dr. Bruce Conway - 3/1/2015
Dr. Bruce Conway - 3/1/2015
Dr. Kenneth Witcher - 3/1/2015
1-4 Master of Systems Engineering PO1 Systems Thinking: Students will understand systems concepts, including the relations among subsystems; will understand the needs of the super-system and their impact on system development; and will understand how the business (enterprise) and technology environment influences system development and its effect on its operating and social environment.

PO2 Holistic Lifecycle View: Students will be able to analyze stakeholder needs to establish and manage system requirements throughout its life cycle. Students will also be able to evaluate the impact of system requirements in terms of the draw of developmental and operational resources, and the interaction of the system with its environment

PO3 System Design: Students will understand different types of system architectures; will be able to examine alternatives in developing system concepts; will understand the need for designing for a system’s life cycle; and will understand the processes for validating and verifying a system’s design and transition to operation.

PO4 Systems Engineering Management: Students will understand the coordination of system life cycle activities and the concurrent development of systems elements; will understand the timely integration of both enterprise functions and system specialties into a system’s development; will understand how to define a life cycle process for a given system; and will understand the role of systems engineering planning, monitoring, and controlling, and the logistics and operations associated with a system development and implementation.
Key: 242