Upon course completion, students will be able to:
1. Explain the evolution of business information systems and describe its historical role in business organizations.2. Illustrate the components and architecture of business information systems (logical and physical), and compare their benefits and drawbacks.
3. Describe the impact of organizational structure on information systems and the role of Enterprise Resource Planning (ERP) systems in systems integration.
4. Examine in detail the enterprise systems modules and architecture and related benefits and drawback of each structure.
5. Evaluate the key issues in ERP implementation, including ethical and legal issues; and understand ERP life cycles.
6. Discuss business process management (BPM) and explain its relationship with BPR.
7. Understand outsourcing, offshore outsourcing and its business and cultural implications as well as the software as a service model (SaaS).
8. Describe supply chain components, processes, and flows and examine the impact of the ERP on supply chain management.
9. Describe the components and architecture of CRM systems and examine the impact of CRM on an organization.