Course Outline

MGMT 320 : Business Information Systems

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Last approved: Wed, 20 Jan 2016 13:26:49 GMT

Last edit: Wed, 20 Jan 2016 13:26:48 GMT

College of Business (WBUAD)
Business Information Systems
A management approach to understanding business information systems is introduced in this course. The general characteristics, potential, and limitations of business systems are covered. Major emphasis is on understanding the inputs, processing, and outputs of a variety of business systems; the ways in which business systems are interrelated; and the inherent management problems involved in the implementation and control of such systems.

The course is designed to acquaint the student with the fundamentals of business information systems and typical computer applications in the field of management. The course contributes to the overall objectives of the management degree programs by showing the student how to use computer-based systems as management tools.

Upon course completion, students will be able to:

1. Explain the evolution of business information systems and describe its historical role in business organizations.2. Illustrate the components and architecture of business information systems (logical and physical), and compare their benefits and drawbacks.

3. Describe the impact of organizational structure on information systems and the role of Enterprise Resource Planning (ERP) systems in systems integration.

4. Examine in detail the enterprise systems modules and architecture and related benefits and drawback of each structure.

5. Evaluate the key issues in ERP implementation, including ethical and legal issues; and understand ERP life cycles.

6. Discuss business process management (BPM) and explain its relationship with BPR.

7. Understand outsourcing, offshore outsourcing and its business and cultural implications as well as the software as a service model (SaaS).

8. Describe supply chain components, processes, and flows and examine the impact of the ERP on supply chain management.

9. Describe the components and architecture of CRM systems and examine the impact of CRM on an organization.

Located on the Daytona Beach Campus, the Jack R. Hunt Library is the primary library for all students of the Worldwide Campus. The Chief Academic Officer strongly recommends that every faculty member, where appropriate, require all students in his or her classes to access the Hunt Library or a comparable college-level local library for research. The results of this research can be used for class projects such as research papers, group discussion, or individual presentations. Students should feel comfortable with using the resources of the library. 

Web & Chat:
Text: (386) 968-8843
Library Phone:  (386) 226-7656 or (800) 678-9428

Written assignments must be formatted in accordance with the current edition of the Publication Manual of the American Psychological Association (APA) unless otherwise instructed in individual assignments.

ActivityPercent of Grade
Input Grading Item100

Undergraduate Grade Scale

90 - 100% A
80 - 89% B
70 - 79% C
60 - 69% D
0 - 60% F

Graduate Grade Scale

90 - 100% A
80 - 89% B
70 - 79% C
0 - 69% F
Amro Saud - 6/10/2015
Peter O'Reilly - 6/10/2015
Aaron Glassman - 6/10/2015
Bobby McMasters
Key: 259