Course Outline

MGMT 420 : Management of Production and Operations

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Last approved: Wed, 20 Jan 2016 13:34:16 GMT

Last edit: Wed, 20 Jan 2016 13:34:15 GMT

College of Business (WBUAD)
Management of Production and Operations
An intensive study of management of production and operations in all organizations, both service-oriented and product-oriented, will be conducted. Scheduling, inventory control procurement, quality control, and safety are investigated. Particular attention is given to applications of aviation-oriented activities.

This course is designed to provide an understanding of the methods and processes of industrial management as applied to manufacturing and service operations, and to the management of these operations.

Upon course completion, students will be able to:

1. Discuss the role of production and production/operations management in organizations, the major contributors to the body of knowledge, and the productivity challenge facing U.S. businesses today.

2. Describe and demonstrate the various decision making techniques used by operations managers and solve relevant problems.

3. Appraise these factors and processes involved in production/operations system design: product strategy, process and capacity strategy, forecasting, facility location, facility layout, job design, methods analysis, work measurement, and procurement.

4. Describe the nature and techniques of aggregate planning.

5. Explain operating and controlling the production/operations system through inventory management, materials requirement planning, scheduling, and project management and apply appropriate techniques for execution.

6. Discuss the importance of quality and quality assurance to organizations, and employ the methods and techniques for controlling quality.

7. Assess the operational factors concerned with the maintenance and reliability of organizational assets.

8. Analyze a topic or issue of significance to some aspect of aviation or aerospace industrial management (Production/Operations Management). The results and conclusions of the analysis will be reported in a 10 page typed paper, and delivered in a ten minute oral briefing to the class.

Located on the Daytona Beach Campus, the Jack R. Hunt Library is the primary library for all students of the Worldwide Campus. The Chief Academic Officer strongly recommends that every faculty member, where appropriate, require all students in his or her classes to access the Hunt Library or a comparable college-level local library for research. The results of this research can be used for class projects such as research papers, group discussion, or individual presentations. Students should feel comfortable with using the resources of the library. 

Web & Chat:
Text: (386) 968-8843
Library Phone:  (386) 226-7656 or (800) 678-9428

Written assignments must be formatted in accordance with the current edition of the Publication Manual of the American Psychological Association (APA) unless otherwise instructed in individual assignments.

ActivityPercent of Grade
Input Grading Item100

Undergraduate Grade Scale

90 - 100% A
80 - 89% B
70 - 79% C
60 - 69% D
0 - 60% F

Graduate Grade Scale

90 - 100% A
80 - 89% B
70 - 79% C
0 - 69% F
Kevin Carr - 7/1/2015
Peter O'Reilly - 7/1/2015
Aaron Glassman - 7/1/2015
Bobby McMasters
Key: 274