On completion of this course, successful students will be able to:
1. Define the concept and primary objective of supply chain management and describe the major stages and processes involved in planning and managing supply chains and describe the purpose of the Supply Chain Operations Reference (SCOR) Model and the major processes included in the model.
2. Explain the concept of strategic fit and why this topic is so important to supply chain managers and explain how various managerial levers that can be used to improve coordination in a supply chain.
3. Describe the major drivers of supply chain performance and identity key metrics for tracking and managing performance and explain the role of revenue management in a supply chain and the trade-offs that must be considered when making revenue management decisions.
4. Define the role of distribution in supply chain management and describe critical factors that influence the design of distribution networks and describe the role of sourcing in supply chain management, factors that affect the decision to outsource all or parts of the supply chain function, and techniques for managing risk.
5. Apply modeling to facility location and capacity allocation problems and demonstrate how to make such decisions under conditions of uncertainty.
6. Explain the role of forecasting in supply chain management and how and when to use different forecasting methodologies and describe the importance of aggregate planning and how to use this concept to maximize profitability.
7. Choose the optimal amount of cycle and safety inventory and identify levers that managers can use to reduce inventory without increasing costs.
8. Identify factors affecting the optimal level of product availability and demonstrate how to use managerial levers to improve supply chain profitability through optimal service levels.
9. Explain the role of transportation in a supply chain and evaluate the strengths and weaknesses of different transportation modes and network designs.10. Describe the importance of information and technology in supply chain management including techniques for minimizing the bull-whip effect.