Course Outline

ASCI 327 : Aviation Work Force Management in a Global Environment

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Last approved: Fri, 08 Jan 2016 15:46:42 GMT

Last edit: Fri, 08 Jan 2016 15:46:41 GMT

ASCI 327-WW
Campus
Worldwide
College of Aeronautics (WAERO)
ASCI
327
Aviation Work Force Management in a Global Environment
3
The curriculum within this course focuses on management of multicultural workforces in relationship to the aviation industry. Topics include the role of cultural diversity, organizational socialization, and aviation maintenance operations leadership. Also provided is an in-depth study of aviation labor relations, unions, grievance procedures, and conflict resolution. Principles of social responsibility and ethics in the management of a multi-cultural workforce are also presented.

Students will comprehend the role of diversity within an effective aviation maintenance organization. Students will identify labor challenges and develop conflict resolution strategies to maintain a harmonious workplace within the aviation community. Students will realize the importance of an effective maintenance resource management program in the global aviation environment. Students will recognize the importance of developing management programs to ensure the ethical and equitable treatment of employees in a multi-cultural workforce.

Upon course completion, students will be able to:1. Differentiate between national and international laws and regulations governing aviation labor relations.2. Evaluate and explain the role of cultural diversity in aviation and how a diverse workforce impacts company performance.3. Assess the effectiveness of aviation labor unions to maintain fair and equitable employee treatment.4. Assess hiring practices needed to recruit qualified candidates to positions within global aviation maintenance workforce.5. Analyze the role of aviation managers in conflict resolution and the employee grievance process.6. Evaluate the impact on production of best practices that ensure the ethical treatment of company employees in a global environment.7. Compare and contrast the role of formal and informal leaders within the organization and their role in the overall success of the aviation organization.8. Explain the importance of developing effective workforce scheduling to ensure proper oversight and skill qualification coverage during all shifts.9. Determine the need to develop an effective aviation maintenance resource management program in the multi-cultural workplace.10. Demonstrate appropriate selection and application of a research method and statistical analysis (where required), specific to the course subject matter.

Located on the Daytona Beach Campus, the Jack R. Hunt Library is the primary library for all students of the Worldwide Campus. The Chief Academic Officer strongly recommends that every faculty member, where appropriate, require all students in his or her classes to access the Hunt Library or a comparable college-level local library for research. The results of this research can be used for class projects such as research papers, group discussion, or individual presentations. Students should feel comfortable with using the resources of the library. 


Web & Chat: http://huntlibrary.erau.edu
Email:  library@erau.edu
Text: (386) 968-8843
Library Phone:  (386) 226-7656 or (800) 678-9428
Hourshttp://huntlibrary.erau.edu/about/hours.html
 

Australian Civil Aviation Safety Authority (CASA) Regulations: (Available online) http://www.casa.gov.au/ Civil Aviation Authority of Singapore (CAAS) Regulations: (Available online) http://www.caas.gov.sg/caas/en/Regulations/?__locale=en European Aviation Safety Agency (EASA) Regulations: (Available online) https://www.easa.europa.eu/regulations/regulations-structure.php Federal Aviation Administration (FAA) Advisory Circulars: (Available online) http://www.airweb.faa.gov/ Federal Aviation Regulations (FAR’s) (Available online). http://www.faa.gov/regulations _policies/faa_regulations/ or Landings.com http://www.landings.com/_ landings/pages/fars.html United Kingdom (UK) Civil Aviation Authority Regulations: (Available online) https://www.caa.co.uk/default.aspx?catid=1407&pagetype=90

Written assignments must be formatted in accordance with the current edition of the Publication Manual of the American Psychological Association (APA) unless otherwise instructed in individual assignments.

ActivityPercent of Grade
Input Grading Item100

Undergraduate Grade Scale

90 - 100% A
80 - 89% B
70 - 79% C
60 - 69% D
0 - 60% F

Graduate Grade Scale

90 - 100% A
80 - 89% B
70 - 79% C
0 - 69% F
Written and oral communication, as well as computer skills are emphasized in each course offered throughout the Worldwide Campus.
Topic 1: Aviation Labor Relations Laws and Regulations. Est. Hrs. 4.5 Student Outcome: a. Differentiate between national and international laws and regulations governing aviation labor relations. Topic 2: Role of Cultural Diversity within the Aviation Industry. Est. Hrs. 4.5 Student Outcome: a. Evaluate and explain the role of cultural diversity in aviation and how a diverse workforce impacts the company performance. Topic 3: Aviation Labor Unions. Est. Hrs. 4.5 Student Outcome: a. Assess the effectiveness of aviation labor unions to maintain fair and equitable employee treatment. Topic 4: Recruiting and Hiring Practices in Aviation Maintenance. Est. Hrs: 4.5 Student Outcome: a. Assess hiring practices needed to recruit qualified candidates, to positions within global aviation maintenance workforce. Topic 5: Conflict Resolution and the Grievance Process. Est. Hrs. 4.5 Student Outcome: a. Analyze the role of aviation managers in conflict resolution and the employee grievance process. Topic 6: Ethical Treatment of Employees in a Global Environment. Est. Hrs. 4.5 Student Outcome: a. Evaluate the impact on production of best practices that ensure the ethical treatment of company employees in a global environment. Topic 7: Formal and Informal Leaders within the Organization. Est. Hrs. 4.5 Student Outcome: a. Compare and contrast the role of formal and informal leaders within the organization and their role in the overall success of the aviation organization. Topic 8: Effective Workforce Scheduling. Est. Hrs. 4.5 Student Outcome: a. Explain the importance of developing effective workforce scheduling to ensure proper oversight and skill qualification coverage during all shifts. Topic 9: Maintenance Resource Management in the Multi-cultural Workplace. Est. Hrs. 4.5 Student Outcome: a. Determine the need to develop an effective aviation Maintenance Resource Management (MRM) program in the multi-cultural workplace.
Mrs. Linda Weiland - 3/1/2015
weila8f3@erau.edu
John "Keith" Wilson - 3/1/2015
WILSOJ15@erau.edu
Dr. Dennis Vincenzi - 3/1/2015
dennis.vincenzi@erau.edu
Dr. Kenneth Witcher - 3/1/2015
kenneth.witcher@erau.edu
PO#NameDescription
1-11 BS in Aeronautics PO #1 - Critical Thinking: The student will apply knowledge at the synthesis level to define and solve problems within professional and personal environments.

PO #2 - Quantitative Reasoning: The student will demonstrate the use of digitally-enabled technology (including concepts, techniques and tools of computing), mathematics proficiency & analysis techniques to interpret data for the purpose of drawing valid conclusions and solving associated.

PO #3 - Information Literacy: The student will conduct meaningful research, including gathering information from primary and secondary sources and incorporating and documenting source material in his or her writing.

PO #4 - Communication: The student will communicate concepts in written, digital and oral forms to present technical and non-technical information.

PO #5 - Scientific Literacy: The student will be able to analyze scientific evidence as it relates to the physical world and its interrelationship with human values and interests.

PO #6 - Cultural Literacy: The student will be able to analyze historical events, cultural artifacts, and philosophical concepts.

PO#7 - Life Long Personal Growth: The student will be able to demonstrate the skills needed to enrich the quality of life through activities which enhance and promote lifetime learning.

PO#8 - Aeronautical Science: The student will demonstrate an understanding and application of the basic and thus advanced concepts of aeronautical science as they apply to the aviation/aerospace industry for solving problems.

PO #9 - Aviation Legislation and Law: The student will engage and discuss to present an understanding and application of basic concepts in National and International Legislation and Law as they pertain to the aviation/aerospace industry.

PO #10 - Aviation Safety: The student will compare and discuss in written and spoken formats an understanding and application of basic concepts in aviation safety as they pertain to the aviation/aerospace industry.

PO #11 - Aviation Management and Operations: The student will present and illustrate an understanding and application of management activities as they apply to aviation/aerospace operations.
1-12 BS in Aviation Maintenance PO #1 - Critical Thinking: The student will apply knowledge at the synthesis level to define and solve problems within professional and personal environments.

PO #2 - Quantitative Reasoning: The student will demonstrate the use of digitally-enabled technology (including concepts, techniques and tools of computing), mathematics proficiency & analysis techniques to interpret data for the purpose of drawing valid conclusions and solving associated.

PO #3 - Information Literacy: The student will conduct meaningful research, including gathering information from primary and secondary sources and incorporating and documenting source material in his or her writing.

PO #4 - Communication: The student will communicate concepts in written, digital and oral forms to present technical and non-technical information.

PO #5 - Scientific Literacy: The student will be able to analyze scientific evidence as it relates to the physical world and its interrelationship with human values and interests.

PO #6 - Cultural Literacy: The student will be able to analyze historical events, cultural artifacts, and philosophical concepts.

PO#7 - Life Long Personal Growth: The student will be able to demonstrate the skills needed to enrich the quality of life through activities which enhance and promote lifetime learning.

PO #8 - General Aviation Maintenance: The student will show evidence of an understanding and application of the fundamentals of General Aviation Maintenance, including mathematics, physics, electricity, weight and balance, maintenance record keeping, commonly accepted maintenance practices, and the privileges and limitations of the A&P mechanic.

PO#9 - Airframe Maintenance: The student will show evidence of an understanding and application of the fundamentals of Airframe Maintenance, including structural design, construction, airframe systems, inspection, repair, maintenance, and troubleshooting..

PO #10 - Powerplant Maintenance: The student will show evidence of an understanding and application of the fundamentals of Powerplant Maintenance, including reciprocating, turbine, and propeller design and construction, systems, performance, operation, inspection, repair, maintenance, and troubleshooting.

PO #11 - Aviation Maintenance Management (Maintenance Mgt Specialization only): The student will show evidence of an understanding and application of the management activities specific to the functions of aviation maintenance management. Specific management functions should include the knowledge and application of logistics, production and operation, life cycle analysis for systems and programs, project management, and other specific management functions as they apply to aviation maintenance.

PO #12 - Aviation Maintenance Safety (Maintenance Safety Specialization only): The student will show evidence of an understanding and application of the safety activities specific to the functions of aviation maintenance. Specific safety functions should include the knowledge and application of general aviation safety, structural and mechanical factors, systems safety, human factors, and other safety functions as they apply to aviation maintenance.
Key: 38