Course Outline

MGMT 389 : Information Assurance and Information Quality

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Last approved: Wed, 20 Jan 2016 13:30:10 GMT

Last edit: Wed, 20 Jan 2016 13:30:09 GMT

College of Business (WBUAD)
Information Assurance and Information Quality
This course provides an overarching model for information assurance for businesses, government agencies, and other enterprises needing to establish a comprehensive plan. All the components of security and how they relate are featured. Topics include asset identification, human factors, compliance with regulations, personnel security, risk assessment and ethical considerations, as well as computer and network security tools and methods.

The purpose of this course is to provide students with a good grounding in the principles of quality and how to apply quality control techniques in order to improve daily operations. The course covers key quality management topics, including quality design, quality assurance, quality control, and quality management.

Upon course completion, the student will be able to:

1. Define quality, strategic quality management, and recognize key quality management terms.

2. Discuss ways to develop quality measures and metrics.

3. Describe ways in which system reliability can be improved and discuss Design for Six Sigma.

4. Compare and contrast the radical and incremental improvements.

5. Outline the major elements of a quality management system.

6. Recognize the types and the objectives of quality audits, and describe the quality system audit process.

7. Understand the basic concepts and definitions of experimental design.

8. Evaluate the seven tools of quality and the how to use the problem-solving process.

9. Examine appropriate control charts for specific applications and data types.

10. Appreciate quality cost and the importance of human factors in quality.

Located on the Daytona Beach Campus, the Jack R. Hunt Library is the primary library for all students of the Worldwide Campus. The Chief Academic Officer strongly recommends that every faculty member, where appropriate, require all students in his or her classes to access the Hunt Library or a comparable college-level local library for research. The results of this research can be used for class projects such as research papers, group discussion, or individual presentations. Students should feel comfortable with using the resources of the library. 

Web & Chat:
Text: (386) 968-8843
Library Phone:  (386) 226-7656 or (800) 678-9428


Written assignments must be formatted in accordance with the current edition of the Publication Manual of the American Psychological Association (APA) unless otherwise instructed in individual assignments.

ActivityPercent of Grade
Input Grading Item100

Undergraduate Grade Scale

90 - 100% A
80 - 89% B
70 - 79% C
60 - 69% D
0 - 60% F

Graduate Grade Scale

90 - 100% A
80 - 89% B
70 - 79% C
0 - 69% F
Michael S. Wills - 2/15/2015
Peter O’Reilly - 2/15/2015
Aaron Glassman - 2/15/2015
Bobby McMasters
1-5 Bachelor of Science in Technical Management 1. Employ supervisory and management skills needed to effectively lead and support
others within a team environment across business functions. (BSTM PO-1)

2. Apply research to solve business problems and communicate the results effectively. (BSTM PO2)

3. Analyze and evaluate business functions and processes, identify needs, and structure business approaches using problem-solving, critical thinking, and established methodologies and standards. (BSTM PO-3)

4. Know key principles of business and management disciplines and their business applications; and the possible interrelationships to technical management practices especially in the field of aviation and aerospace. (BSTM PO-4)

5. Demonstrate a proficiency in identifying and solving problems related to the specialty areas of Information Systems, Information Security, Project Management, Logistics and Supply Chain Management, Engineering Science, or Occupational Safety and Health knowledge and the interrelationships to business and technical management practices. (BSTM PO-5)
Key: 395