On completion of this course, the student will be able to:
1. Define supply chain management and describe the history, evolution, and role of supply chain management in today’s national and global economy.
2. Understand the role and components of demand forecasting and be able to apply both qualitative and quantitative forecasting techniques.
3. Describe the concept of Collaborative Planning, Forecasting, and Replenishment (CPFR) and the supply chain.
4. Apply the total cost of ownership approach to evaluate potential products, services, or suppliers for different supply chain alternatives and use financial metrics to measure, analyze and manage the performance of the supply chain.
5. Describe the purposes, advantages and disadvantages of Supply Chain Operations Reference (SCOR), Material Requirements Plan (MRP) and Enterprise Resource Planning (ERP).
6. Apply the concept of ABC inventory control and use the basic Economic Order Quantity (EOQ) model to determine the most cost effective quantity to order.
7. Explain the elements of Just-in-Time (JIT) supply chain management and apply the tools of Total Quality Management (TQM) to analyze and manage quality in the supply chain.
8. Describe the strategic role of transportation and its relationship to warehousing, material handling, and other elements of the supply chain.
9. Describe the role and importance of Customer Relationship Management (CRM) and how information from the supply chain can be used to improve customer satisfaction and the profitability of the enterprise.
10. Explain why facility location decision-making is so important to the design and management of supply chain networks and list common factors typically associated with the site selection process applying common facility location models.