Course Outline

MBAA 616 : Managing Human Factors in the Aviation/Aerospace Industry

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Last approved: Tue, 09 Aug 2016 16:10:50 GMT

Last edit: Tue, 09 Aug 2016 16:10:50 GMT

College of Business (WBUAD)
Managing Human Factors in the Aviation/Aerospace Industry
This course provides an overview of managing the human role in all aspects of the aviation and aerospace industries. Emphasis is on issues, problems, and solutions of unsafe acts, attitudes, errors, and deliberate actions attributed to human behavior and the roles supervisors and management personnel play in these actions. Students examine a variety of human factors and evaluate how management intervenes to foster, correct, or alter these factors. Some of the key factors examined include the human limitations in the light of human engineering, human reliability, stress, medical standards, drug abuse, and human physiology. Discussions include human behavior as it relates to the aviator's adaptation to the flight environment, as well as the entire aviation/aerospace industry's role in meeting the aviator's unique needs.

This course is an issues course that is designed to provide the student with a comprehension of how humans behave in the aviation/aerospace industry, how managers evaluate those behaviors, and to further the professional careers of students who aspire to aviation management and leadership responsibilities. Human capabilities and limitations will be addressed both for in-flight and ground support personnel from both the individual perspective and how they affect the organization. The course will address the main issues that are important today, while still providing flexibility for instructors and students to explore in detail issues that are of keen interest to them. The course is intended to have a strong "student-centered" orientation.

Upon course completion the student will be able to: Assess behavioral and cognitive models of psychology and how components of these models relate to human factors. Analyze the components of human competency as they apply to leadership. Review human factor classification models and determine how these might be applied in operational and management settings. Define what a safety culture means and how improvements to a culture might be measured. Apply the concept of crew resource management as it relates to the cockpit, cabin, maintenance, and air traffic identifying the generational changes in this safety development. Assess enhancements in safety through automation and the unforeseen consequences which may mitigate improvements. Identify key components in accident/incident analyses and suggest tools and procedures which should be embedded in safety management. Describe how situational awareness tools should be designed and assessed in operational and organizational management. Design procedures which integrate human factors and technical skills within systems of operational and management competency assessment.

Located on the Daytona Beach Campus, the Jack R. Hunt Library is the primary library for all students of the Worldwide Campus. The Chief Academic Officer strongly recommends that every faculty member, where appropriate, require all students in his or her classes to access the Hunt Library or a comparable college-level local library for research. The results of this research can be used for class projects such as research papers, group discussion, or individual presentations. Students should feel comfortable with using the resources of the library. 

Web & Chat:
Text: (386) 968-8843
Library Phone:  (386) 226-7656 or (800) 678-9428

Written assignments must be formatted in accordance with the current edition of the Publication Manual of the American Psychological Association (APA) unless otherwise instructed in individual assignments.

ActivityPercent of Grade
Input Grading Item100

Undergraduate Grade Scale

90 - 100% A
80 - 89% B
70 - 79% C
60 - 69% D
0 - 60% F

Graduate Grade Scale

90 - 100% A
80 - 89% B
70 - 79% C
0 - 69% F
Key: 464