Course Outline

ENGL 222 : Business Communication

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Last approved: Mon, 11 Jan 2016 19:37:49 GMT

Last edit: Mon, 11 Jan 2016 19:37:48 GMT

College of Arts & Sciences (WARSC)
Business Communication
This course is an introduction to effective business communication. Topics in oral, written, non-verbal and intercultural communications are covered. Research methods, effective speaking and the preparation of letters, memoranda and reports are emphasized.

This course focuses on preparing students to become competent business communicators. The communication package is perhaps the single most vital attribute for the person in today’s business world. Students will research, prepare and deliver a diverse package of written and oral business communications. This course also prepares students for business research and the documentation of results and conclusions in effective letters, memoranda, and reports.

Upon completion of the course, students will be able to:

1. Discuss the foundations of business communication, effective business communication, communication in teams, and the critical importance of a) listening, b) nonverbal communication, c) intercultural communication.

2. Apply the principles of the writing process to plan, write, and complete business messages and communications.

3. Write sound and effective letters, memos, e-mails, and instant messages.

4. Research a topic and present the findings and conclusions in an organized written format.

5. Plan, write, and complete business reports and proposals.

6. Plan, write, and complete oral presentations using visual aids.

7. Prepare for successful résumés, job applications, and interviews.

Located on the Daytona Beach Campus, the Jack R. Hunt Library is the primary library for all students of the Worldwide Campus. The Chief Academic Officer strongly recommends that every faculty member, where appropriate, require all students in his or her classes to access the Hunt Library or a comparable college-level local library for research. The results of this research can be used for class projects such as research papers, group discussion, or individual presentations. Students should feel comfortable with using the resources of the library. 

Web & Chat:
Text: (386) 968-8843
Library Phone:  (386) 226-7656 or (800) 678-9428

Written assignments must be formatted in accordance with the current edition of the Publication Manual of the American Psychological Association (APA) unless otherwise instructed in individual assignments.

ActivityPercent of Grade
Input Grading Item100

Undergraduate Grade Scale

90 - 100% A
80 - 89% B
70 - 79% C
60 - 69% D
0 - 60% F

Graduate Grade Scale

90 - 100% A
80 - 89% B
70 - 79% C
0 - 69% F
Ron Serra - 3/31/2015
Ann Marie Ade - 3/31/2015
Theresa Maue, Ph.D. - 3/31/2015
Dr. James Schultz – 3/31/2015
Key: 94