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Student Services

Center for International Programs and Services (CIPS)

The Center for International Programs and Services (CIPS) at Prescott houses International Admissions and International Student Services in Building 51. CIPS is the central point of contact for issues concerning international students at Embry-Riddle, including international student support for immigration and adjustment issues, cultural programming, and English Language learning through our Embry-Riddle Language Institute (ERLI). For information regarding study abroad and exchange programs please visit the study abroad office located in Building 17. An international student orientation is held each semester to familiarize new students with University and immigration policies as well as the US education system. CIPS staff advises students on admission to the University and immigration regulations, in addition to financial and personal matters.

CIPS also assists international students with processing forms and documentation of status required by foreign governments, sponsors, the U.S. government, and the University. CIPS staff members continually strive to provide opportunities for all students to become involved on campus and in community programs that promote cross-cultural awareness with University faculty, staff, and students, as well as the local community.  Some activities include the International Festival – a cultural and social celebration every year, International Education Week, programs with the local community, speaking engagements with local service organizations and schools, and trips to area attractions such as national parks and cultural festivals held in the area.

To learn more about CIPS, contact (800) 888-6600 or (928) 777-3773 or visit our offices in Building 51 and Building 17.

Safety and Security

The Department of Safety and Security at Embry-Riddle is comprised of a highly dedicated and professional staff. Our officers strive to provide the members of our campus community with a safe and orderly environment that preserves the well-being of the campus community, the University’s physical assets, and supports the educational mission of the University. The Safety Department is available 24 hours a day, seven days a week (Building 14, 928-777-3333). We provide emergency response, campus patrol, communications/dispatch, Safe Walk, lost and found, parking and traffic services/enforcement, Fire-Life-Safety systems, as well as crime prevention programs to the campus community. These services cover both the main campus and the University’s Flight Line. The department also maintains a close liaison with local, state, and federal law enforcement and fire agencies to aid in our goal of providing a safe and effective learning environment. The Campus Safety and Security Department is located in Building 14, Phone: (928) 777-3333.  See the Safety and Security page of the campus website at http://prescott.erau.edu/about/security/index.html  for more details.

Information Technology Services

Information Technology strives to provide students with stable, secure, highly available systems that offer a leading-edge in technology. The university’s Web portal, known as ERNIE (Embry-Riddle Network for Information Exchange), can be found at http://ernie.erau.edu. ERNIE accounts are provided to all students. ERNIE gives students one-stop-shopping for class and University information as well as details on campus events through the Control Tower. ERNIE is where you will find the Campus Solutions’ Student Services Center for access to various services, such as enrollment, unofficial transcripts, class grades, class schedules, account balances, and flight schedules. Information Technology also provides the following services:

  • Canvas learning management system for online access to classes and course materials
  • Computerized labs and classrooms for interactive learning and collaborative study
  • Eaglenet wireless Internet access throughout the Campus and in the residence halls
  • Office 365 - E-mail and Calendar - Skype for Business - OneDrive 1 TB online file storage - Office 365 applications
  • Numerous academic software titles (access via the Campus labs and many titles available off-site via ERNIE)
  • Personal SharePoint site
  • Connection to the Residential Network in on-campus housing
  • ResNet Student support technicians are here to fix your personal computer - no charge to students for ResNet services
  • Free software downloads, including popular Microsoft titles and anti-virus software

The ERAU mobile application is available for iPhone, Android and Blackberry devices.  Enjoy convenient access to classes and coursework, news and events, campus maps and directories, sports, and videos.

Mail Room

The Mail Room is centrally located in Building 11 and can be reached at (928) 777-3782. It offers a variety of services including full-service USPS and FedEX shipping options. A pick-up service for pre-paid UPS packages is also available.

Students living on campus and international students are provided a mailbox to receive personal and University mail.

It is the responsibility of each student possessing an ERAU Mailbox to check his/her campus mailbox daily. Items from the University are considered delivered once it is placed in a student’s mailbox.

Embry-Riddle’s address is below:

If box number is known

Student Name
3700 Willow Creek Road
ERAU Box Number
Prescott, AZ 86301-3720

If box number is unknown

Student Name
Embry-Riddle - New Student
3700 Willow Creek Road
Prescott, AZ 86301-3720

Veteran’s Affairs

The Coordinator for Veteran’s Affairs provides assistance for student veterans by assisting with advising, obtaining VA benefits and credit for military training, and serving as an advocate for veteran issues throughout the campus community. The Coordinator, along with veteran student employees, has office hours in the Student Veterans Office, Building 18—where veterans may go with specific questions regarding information as it relates to Veteran’s Administration benefits, the Post 9/11 GI Bill, Montgomery G.I. Bill, and the Yellow Ribbon Program. The Coordinator also serves as a liaison within the local community, coordinating support from such agencies as Veteran’s Upward Bound and the Mobile Vet Center.

The Student Veteran’s Organization (SVO) is a recognized club of registered veteran students. The SVO provides activities and programs to support the college experience of all veteran students. The SVO operates out of the Veteran’s Office in Building 18 and can be reached by telephone at (928) 777-6733 or (928) 777-3796 or fax at (928) 777-6660.

The University provides counseling and mentoring services for our veteran students. In addition, educational programs to support veteran students in adapting to college life, tutoring to support academic excellence and social activities to build collegiality with staff, faculty, and other students are offered through the Veteran’s Coordinator and the Student Veteran’s Organization.

Student Employment

The Student Employment Office provides assistance to students seeking part-time on-campus employment and guidance to finding part-time or full-time off-campus employment in the Prescott and Quad-city areas. On-campus employment is available to all students regardless of financial need. Working on or off campus gives students an income, self-confidence, valuable employment and credit references, and a sense of accomplishment. They acquire useful skills in time management, financial planning, and professional decorum.

Students are the life blood of Embry-Riddle and student workers are a vital part of the day-to-day operations of the campus. Student workers interact closely with other students, faculty, and staff. Because students work and serve each other at Embry-Riddle, a sense of community is created. Whether undergraduate or graduate students, the campus and community is fortunate to have dedicated Embry-Riddle students as part of their work force, and Embry-Riddle students benefit greatly from being a valued part of the work force.

Embry-Riddle adheres to the principle of equal employment opportunities for all students.

The Student Employment office is located in Human Resources in Building 41, the Visitor’s Center.