MGMT 314 : Human Resource Management

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Last approved: Thu, 18 Aug 2016 14:42:01 GMT

Last edit: Thu, 18 Aug 2016 14:41:05 GMT

Markwith, Kathy M
2339-JAN-2016 1/11/16-3/13/16
Bora Bora
  • John M. Ivancevich & Robert Konopaske. (2013). Human Resource Management: Text bundled with access card to required premium content (Manager’s Hot Seat and self-study exercises) at McGraw-Hill Web site.. (12th edition). McGraw-Hill Publishing. ISBN: 978-0077934880 Textbook and Cardboard Access code; 978-0078029127 Hardcover Textbook.
    NOTE: eBook is an acceptable option and can be rented from VitalSource <a href=" or on Amazon at">here</a>.<br><br>eBook renters (and others who do not buy the book from ERAU) may purchase access to the required Manager’s Hot Seat premium content for $18 at the McGraw-Hill Web site for the text <a href="">here</a>..

  • American Psychological Association. (2010). Publication manual of the American Psychological Association (6th

              ed.). Washington, DC: Author. ISBN: 978-1-4338-0561-5 (APA website:


    The focus of this course is on the functions to be accomplished in effectively managing human resources. An in-depth study of the interrelationship of managers, organizational staff, and/or specialists, will assist the student in understanding and applying management theories to real-world human resource planning. Areas of concentration include human resource planning; recruitment and selection; training and development; compensation and benefits; safety and health; and employee and labor relations.
    This course is a required course for the BS degree programs in Aviation Maintenance Management, Technical Management, a specified elective course for the BS and AS degrees in Professional Aeronautics, and an elective course in all degree programs permitting oren electives. The purpose of the course is to present the major factors in an organization designed to influence the effectiveness of its employees. The course is designed as a compact survey of personnel management and will serve as a foundation for further study in the field. Emphasis will be on the aviation industry.
    Upon course completion, students will be able to: 1. Describe the strategic importance of Human Resource Management (HRM) and the role that specialists and operating managers play in performing HRM activities, and to list the main objectives pursued by HRM units in organizations. 2. Explain what is meant by the term discrimination. Outline how an organization can implement an affirmative action program. Describe two major criteria used to determine EEO and affirmative action compliance or non-compliance. 3. Describe the trend toward globalization in business in the early 21st Century. Discuss the role that culture plays in the effective use of HRM practices in a global organization. Identify critical HRM issues faced by multinational and global organizations when they conduct business in the international marketplace. 4. Define job analysis, job description, and job specialization. Illustrate the uses that job analysis information can have in an organization's HRM. Describe four methods to collect job analysis information. Describe briefly how job descriptions are changing as the nature of jobs has changed. 5. Describe how managers forecast demand and define the recruiting process: who does it, how recruiters do it, and where they find recruits. Identify typical flaws that college students find in recruiters. Discuss the different strategies that organizations might use to recruit blue-collar, white-collar, managerial, technical, and professional applicants. 6. Define the steps in the selection process. Compare the different types of validity-content, construct, and criteria-related. Discuss the value of controversial selection methods such as drug testing and integrity testing in light of current organizational and social environments. 7. Define the terms training, orientation, performance management and performance evaluation. Discuss the various types of rating errors in performance evaluations. Compare the advantages of various performance evaluation techniques. Describe feedback review and the skills required for it. 8. Explain why organizations provide benefits and services to employees. Describe the various types of benefits and services offered by most American companies. Differentiate between mandated vs. voluntary benefits. Explain how to manage an effective benefits program. 9. Define labor relations, labor unions, and collective bargaining. Discuss the union organization and collective bargaining processes. Identify current trends in unionization in the United States. 10. Define "safety' and "health hazards". Discuss the impact of stress, violence, Indoor Environment Quality (IEQ), AIDS, and repetitive motion injuries on the workplace. Discuss the causes of work-related accidents and illnesses.
    These are the major assignments in the course and will be the basis for evaluation according to the grading scale shown in the table below.

    Undergraduate Grade Scale

    90 - 100% A
    80 - 89% B
    70 - 79% C
    60 - 69% D
    0 - 60% F

    Graduate Grade Scale

    90 - 100% A
    80 - 89% B
    70 - 79% C
    0 - 69% F
    ActivityPercent of Grade
    (7) Cases (4) Application Cases from Text (3) Manager's Hot Seat Video Cases 15
    Module Review Questions10
    Group Project10
    Research Paper25
    Final Exam25
    Total Weight100%

    Cases Cases include both four application cases from the text and three Manager’s Hot Seat video cases from the McGraw-Hill Online Learning Center premium content. For the application cases, students will analyze the case and thoroughly answer the questions provided at the end of the case. For the Hot Seat video cases, students will view the case and answer summary questions about the case. Go to for premium content (required Manager’s Hot Seat for three case assignments and self-study exercises to review for exam). Research Paper A research paper on a topic related to Human Resource Management within the fields of aviation, aerospace, or airport industries is required. The paper must be 8-12 pages in length, include approximately 2500 words, and follow APA style regarding format (i.e., Times New Roman 12 pt. font, double-spaced, containing a Title Page, Abstract, and References). Refer to the latest Publication Manual of the American Psychological Association for details on APA style.  Proposed Topic due by the end of Module 3  Research Paper due by the end of Module 8 Additional resources on APA Style  American Psychological Association: Learning APA Style (see The Basics of APA Style tutorial)  Purdue OWL: General APA Guidelines (General format of APA research papers, intext citations, and reference page) Note: All papers will be submitted to Turnitin, a plagiarism detection service, to check for originality so be sure to appropriately cite all sources used in your paper.

    Discussions All students are expected to actively participate in weekly discussions. Each student is required to post a thoughtful, substantial, and appropriate response to the discussion question in the designated discussion activity and also reply to at least one other student’s original response per discussion. Students are expected to read all forum posts including other students’ postings and the Instructor’s postings. The evaluation of the discussion will be based on the quality of responses and also meeting the criteria of one original posting and one reply to another student. Module Review Questions Each module contains four short answer or essay review questions on key topics. All students are expected to complete the Module Review Questions after reading the module chapters and actively participating in the module discussions. Group Project Students will participate in a group project on exploring cultural values that begins in Module 3 and is due at the end of Module 6. Students will be assigned to groups and will work both individually and collectively on the project. Groups will compose a summary of their conclusions and post on the Discussion Board for other groups to view. Each student will also complete a peer evaluation as part of the project. Final Exam The comprehensive exam consists of 4 essay and 20 multiple choice questions that address the 10 course learning outcomes. The Final is scheduled as the last activity in Module 9 and must be completed within the 90 minute time limit.

    Week #TopicLearning OutcomesActivities
    1 Strategic Human Resource Management 1.0 - Discussion: Introductions
    1.1 - Readings & Ancillary Resources
    1.2 - Discussion: HRM Objectives
    1.3 - Assignment: Application Case 1-1
    1.4 - Assignment: Module Review Questions
    2 Employment Law and the Global Culture of HRM 2.1 - Readings & Ancillary Resources
    2.2 - Discussion: Expats
    2.3 - Assignment: Application Case 3-1
    2.4 - Assignment: Module Review Questions
    3 The HR Planning Process and Effective Job Analysis and Design 3.0 - Group Project: Introduction and Planning
    3.1 - Readings & Ancillary Resources
    3.2 - Discussion: Retaining Senior Employees
    3.3 - Assignment: Application Case 5-1
    3.4 - Assignment: Module Review Questions
    3.5 - Discussion: Research Paper Topic Selection
    4 Acquiring Human Resources: Recruitment and Selection 4.0 - Group Project: Work with Your Group
    4.1 - Readings & Ancillary Resources
    4.2 - Discussion: Recruiting Techniques
    4.3 - Assignment: Hot Seat Case - Diversity in Hiring
    4.4 - Assignment: Module Review Questions
    5 Performance Evaluations and Introduction to Compensation 5.0 - Group Project: Work with Your Group
    5.1 - Readings & Ancillary Resources
    5.2 - Discussion: 360-Degree Feedback
    5.3 - Assignment: Hot Seat Case - Listening Skills
    5.4 - Assignment: Module Review Questions
    6 Rewarding Employees: Compensation and Benefits 6.1 - Readings & Ancillary Resources
    6.2 - Discussion: CEO Pay
    6.3 - Assignment: Module Review Questions
    6.4 - Discussion: Group Project - Presentation
    6.5 - Assignment: Group Project: Peer Evaluation
    7 Training and Development 7.1 - Readings & Ancillary Resources
    7.2 - Discussion: Career Planning
    7.3 - Assignment: Application Case 13-1
    7.4 - Assignment: Module Review Questions
    8 Labor Relations and the Employee Discipline Process 8.1 - Readings & Ancillary Resources
    8.2 - Discussion: Unions Today
    8.3 - Assignment: Hot Seat Case - Negotiation
    8.4 - Assignment: Module Review Questions
    8.5 - Assignment: Research Paper
    End of Course Evaluation
    9 Safety and Health Issues 9.1 - Readings & Ancillary Resources
    9.2 - Discussion: Unsafe Working Conditions
    9.3 - Assignment: Module Review Questions
    9.4 - Final Exam
    Writing Style

    Written assignments must be formatted in accordance with the current edition of the Publication Manual of the American Psychological Association (APA) unless otherwise instructed in individual assignments.


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