Student Services

Center for International Programs and Services (CIPS)

The Center for International Programs and Services (CIPS), situated in Building 51, serves as the focal point for all international affairs at Embry-Riddle. Whether it’s assisting international students with immigration procedures, addressing cultural concerns, managing international admissions, or facilitating study abroad and exchange programs, CIPS plays a vital role.

Each semester, an international student orientation is organized to acquaint new students with university policies, immigration guidelines, and the intricacies of the U.S. education system. Within CIPS, a team of international admissions staff guides students through the admission process.

As the hub for global engagement, CIPS supports international students by handling essential paperwork and documentation required by foreign governments, sponsors, the U.S. government, and the university. The Study Abroad Office collaborates on faculty-led study abroad initiatives and university partnerships, providing options for study abroad studies in various countries over the summer or throughout the semester with exchange opportunities.

CIPS actively encourages all students to engage in cross-cultural experiences. Their programs foster awareness among university faculty, staff, students, the local community, and the global community. Notable activities include the annual International Festival, International Education Week, International Holiday Night Market, and engaging with local service organizations and schools. Additionally, CIPS organizes trips to area attractions, such as national parks and cultural festivals, as well as international student excursions.

For more information about CIPS, feel free to contact us at 1-800-888-6600 or 1-928-777-3773, or visit our offices in Building 51.

Campus Safety and Security Department

The Embry-Riddle Prescott Campus Safety & Security Department works with students, parents, employees, and the community to provide a safe and secure educational environment.

The Campus Safety & Security Department is located near the center of campus in Building 14 and provides safety, security, and emergency response services on campus. The office is always staffed by a Communications Dispatcher, while Safety and Security Officers patrol the residence halls, academic buildings, campus grounds, parking lots, and roads 24 hours a day, year-round. Within Building 14, we can assist with parking permit issues, temporary parking permits, and lost and found. Though parking permits are purchased online, we can also help with temporary passes for guests coming to visit the campus.

Information Technology Services

Information Technology strives to provide students with stable, secure, highly available, always-on systems via the Web that offer a leading edge in technology. The University's Web portal, known as ERNIE (Embry-Riddle Network for Information Exchange), can be found at ERNIE serves as a one-stop destination for students to access class and university information, as well as details about on-campus events. The Campus Solutions Student Services Center, accessible through ERNIE, offers a range of services, including enrollment, unofficial transcripts, class grades, class schedules, account balances, and flight schedules.

Information Technology also provides the following services:

  • Online learning system for access to classes and online course materials
  • Computerized labs and classrooms
  • Virtual Desktop for access to academic software anytime, anywhere
  • Email account
  • Microsoft One Drive - 5 TB of storage
  • Personal SharePoint site
  • Support for student’s personal computers, including troubleshooting, connecting to the network, software installation, and hardware installation, provided by the ResNet Support Office
  • Free software downloads, including popular Microsoft titles, Matlab, and SPSS
  • Wireless Internet access available in all buildings and residence halls, as well as some outdoor spaces
  • ERAU mobile application for iPhone, Android and Blackberry devices. Enjoy convenient access to classes and coursework, news and events, campus maps and directories, sports, and videos

Students have access to IT Support 24x7x365 via phone, chat, or email. Alternatively, they can explore the knowledge base to discover solutions for their technology-related inquiries.

Mail Room

The Mail Room is centrally located in Building 11 and can be reached at 1-928-777-3782. We offer a variety of services, including full-service USPS and FedEx shipping options. A drop-off service for pre-paid UPS packages is also available.

Students living on campus and international students are provided a mailbox to receive personal and University mail.

It is the responsibility of each student possessing an ERAU Mailbox to check their campus mailbox daily and to include the mailbox number on all incoming mail and packages. Items from the University are considered delivered once it is placed in a student’s mailbox.

Embry-Riddle’s address is below:

Student Address

Student First and Last Name
3700 Willow Creek Road
ERAU Box Number
Prescott, AZ 86301-3720

Veteran Students’ Resource Center (VSRC)

Embry-Riddle’s Prescott Campus is certified by the Arizona Department of Veteran’s Services as a Veteran Supportive Campus (VSC). The purpose of becoming a certified VSC is to better understand the needs of military students and become continually responsive to those needs. A VSC will need to stay current on community resources applicable to the various needs of their military students and their families, as well as complete military sensitivity and awareness trainings offered by the Arizona Coalition for Military Families (ACMF) for both staff and students.

One such area of focus of a certified VSC is providing a one-stop resource and study center on campus for student veterans, their families, and student family members of the armed forces who are currently deployed. The Veteran Student’s Resource Center (VSRC) provides assistance for student Veterans by assisting with advising, obtaining VA benefits and credit for military training, and serving as an advocate for Veteran academic success throughout the campus and local community.  The VSRC is also a campus location for Veterans to relax, watch TV, play video games, meet with other Veterans, collaborate with other students on projects and receive tutoring.

The Veteran (Benefits) Process Coordinator, a dedicated resource for assisting students with VA Education Benefits has office hours in the VSRC, Building 18.  Veterans may go with specific questions regarding information as it relates to Veteran’s Administration benefits, the Post 9/11 GI Bill®, Montgomery GI Bill®, and the Yellow Ribbon Program.  The Process Coordinator can be reached at 1-928-777-3795. Visit ( to find out how the VA Educational Benefits work at the University. 

The VSRC also has a Veteran Services Coordinator.  This coordinator leads campus Veteran programs, serves as an academic and career mentor, liaison within the local community, coordinates support from such agencies as local State and Federal Veteran Administration, Veteran’s Upward Bound and the Mobile Vet Center. The Services Coordinator can be reached at 1-928-777-3796 or in the VSRC Building 18.

The Student Veteran’s Organization (SVO) is a recognized club of registered veteran students as well as non-veteran students interested in supporting veterans. The SVO provides activities and programs to support the college experience of all veteran students. The SVO operates out of the VSRC in Building 18 and can be reached by telephone at 1-928-777-6733.

The University provides counseling and mentoring services for our veteran students. In addition, educational programs to support veteran students in adapting to college life, tutoring to support academic excellence, and social activities to build collegiality with staff, faculty, and other students are offered through the Veteran’s Coordinator and the Student Veteran’s Organization.

GI Bill® is a registered trademark of the U.S. Department of Veterans Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government (

Student Employment

The Student Employment Office provides assistance to students seeking part-time on-campus employment and guidance to finding part-time or full-time off-campus employment in the Prescott and Quad-city areas. On-campus employment is available to all students regardless of financial need. Working on or off campus gives students an income, self-confidence, valuable employment and credit references, and a sense of accomplishment. They acquire useful skills in time management, financial planning, and professional decorum.

Students are the lifeblood of Embry-Riddle and student workers are a vital part of the day-to-day operations of the campus. Student workers interact closely with other students, faculty, and staff. Because students work and serve each other at Embry-Riddle, a sense of community is created. Whether undergraduate or graduate students, the campus and community are fortunate to have dedicated Embry-Riddle students as part of their workforce, and Embry-Riddle students benefit greatly from being a valued part of the workforce.

Embry-Riddle adheres to the principle of equal employment opportunities for all students.

The Student Employment office is located in Human Resources in Building 41, the Visitor’s Center.