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Student Services

Center for International Programs and Services (CIPS)

The Center for International Programs and Studies (CIPS) at Prescott is located in Building 51. CIPS is the central point of contact for international matters at Embry-Riddle, including international student support for immigration and adjustment issues, study abroad and exchange programs and information regarding the Embry Riddle Language Institute (ERLI). An international student orientation is held each semester to familiarize new students with University and immigration policies as well as the US education system. Also housed within CIPS are international admissions staff who advise students on admission to the University.

As the hub for all things international, CIPS assists international students with processing forms and documentation of status required by foreign governments, sponsors, the U.S. government, and the University. Its Study Abroad and Global Engagement arm coordinates faculty led study abroad programs and provides opportunities for study abroad through third party programs, university partner exchanges and global internships.  The ERLI program prepares nonnative speakers for college level academic work through an intensive English program on site.  CIPS staff members continually strive to provide opportunities for all students to become involved on campus, in the community and around the world through programs that promote cross-cultural awareness with University faculty, staff, students, the local community and the global community.  Some activities include the International Festival – a cultural and social celebration every year, International Education Week, International Women’s Day, speaking engagements with local service organizations and schools, and trips to area attractions such as national parks and cultural festivals held in the area as well as trips to other parts of the world.

To learn more about CIPS, contact (800) 888-6600 or (928) 777-3773 or visit our offices in Building 51.

Safety and Security

The Department of Safety and Security at Embry-Riddle is comprised of a highly dedicated and professional staff. Our officers strive to provide the members of our campus community with a safe and orderly environment that preserves the well-being of the campus community, the University’s physical assets, and supports the educational mission of the University. The Safety Department is available 24 hours a day, seven days a week (Building 14, 928-777-3333). We provide emergency response, campus patrol, communications/dispatch, Safe Walk, lost and found, parking and traffic services/enforcement, Fire-Life-Safety systems, as well as crime prevention programs to the campus community. These services cover both the main campus and the University’s Flight Line. The department also maintains a close liaison with local, state, and federal law enforcement and fire agencies to aid in our goal of providing a safe and effective learning environment. The Campus Safety and Security Department is located in Building 14, Phone: (928) 777-3333.  See the Safety and Security page of the campus website at http://prescott.erau.edu/about/security/index.html  for more details.

Information Technology Services

Information Technology strives to provide students with stable, secure, highly available systems that offer a leading-edge in technology. The university’s Web portal, known as ERNIE (Embry-Riddle Network for Information Exchange), can be found at http://ernie.erau.edu. ERNIE accounts are provided to all students. ERNIE gives students one-stop-shopping for class and University information as well as details on campus events through EagleLife. ERNIE is where you will find the Campus Solutions’ Student Services Center for access to various services, such as enrollment, unofficial transcripts, class grades, class schedules, account balances, and flight schedules. Information Technology also provides the following services:

  • Computerized labs and classrooms for interactive learning and collaborative study
  • EagleNet wireless network for Internet access throughout the Campus and in the residence halls
  • Canvas learning management system for online access to classes and course materials
  • Numerous academic software titles (access via the Campus labs and many titles available off-site via ERNIE or VPN)
  • Office 365 - E-mail and Calendar - Skype for Business - OneDrive 1 TB online file storage - Office 365 applications
  • Free software, including Microsoft Windows 10 Education and Microsoft Office 365 are FREE to download to your personally owned devices while you are an enrolled student at Embry-Riddle. Check ERNIE for other personal software offered for download at a discount for enrolled students.
  • University wide license to MATLAB, Simulink, and various Tool Boxes. In addition to being available in the labs and classrooms, students are eligible to download and install these products on their personally owned devices.
  • Personal SharePoint site
  • ResNet student support technicians are available to fix your personal computer - no charge to students for ResNet services

The ERAU mobile application is available for iPhone and Android devices. Enjoy convenient access to classes and coursework, news and events, campus maps and directories, sports, and videos. View locations and hours of Campus tutoring labs as well as locations, hours, and printing options for the computer labs on campus. Plus check in real time to see if computers stations are available for use. Access the student handbook for information about university policies, academic dates, and more.

Mail Room

The Mail Room is centrally located in Building 11 and can be reached at (928) 777-3782. It offers a variety of services including full-service USPS and FedEx shipping options. A drop-off service for pre-paid UPS packages is also available.

Students living on campus and international students are provided a mailbox to receive personal and University mail.

It is the responsibility of each student possessing an ERAU Mailbox to check his/her campus mailbox daily and to include the mailbox number on all incoming mail and packages. Items from the University are considered delivered once it is placed in a student’s mailbox.

Embry-Riddle’s address is below:

If box number is known

Student Name
3700 Willow Creek Road
ERAU Box Number
Prescott, AZ 86301-3720

Veteran Students’ Resource Center (VSRC)

Embry-Riddle’s Prescott Campus is certified by the Arizona Department of Veteran’s Services as a Veteran Supportive Campus (VSC). The purpose of becoming a certified VSC is to better understand the needs of military students and become continually responsive to those needs. A VSC will need to stay current on community resources applicable to the various needs of their military students and their families, as well as complete military sensitivity and awareness trainings offered by the Arizona Coalition for Military Families (ACMF) for both staff and students.

One such area of focus of a certified VSC is providing a one-stop resource and study center on campus for student veterans, their families and student family members of the armed forces who are currently deployed. The Veteran Student’s Resource Center (VSRC) provides assistance for student Veterans by assisting with advising, obtaining VA benefits and credit for military training, and serving as an advocate for Veteran academic success throughout the campus and local community.  The VSRC is also a campus location for Veterans to relax, watch TV, play video games, meet with other Veterans, collaborate with other students on projects and receive tutoring.

The Veteran (Benefits) Process Coordinator, a dedicated resource for assisting students with VA Education Benefits has office hours in the VSRC, Building 18.  Veterans may go with specific questions regarding information as it relates to Veteran’s Administration benefits, the Post 9/11 GI Bill®, Montgomery GI Bill®, and the Yellow Ribbon Program.  The Process Coordinator can be reached at (928) 777-3795. A summary of how VA Educational Benefts work at the University may be found here at https://prescott.erau.edu/veterans-resources.

The VSRC also has a Veteran Services Coordinator.  This coordinator leads campus Veteran programs, serves as an academic and career mentor, liaison within the local community, coordinates support from such agencies as local State and Federal Veteran Administration, Veteran’s Upward Bound and the Mobile Vet Center. The Services Coordinator can be reached at (928) 777-6733 or in the VSRC Building 18.

The Student Veteran’s Organization (SVO) is a recognized club of registered veteran students. The SVO provides activities and programs to support the college experience of all veteran students. The SVO operates out of the VSRC in Building 18 and can be reached by telephone at (928) 777-3796.

The University provides counseling and mentoring services for our veteran students. In addition, educational programs to support veteran students in adapting to college life, tutoring to support academic excellence and social activities to build collegiality with staff, faculty, and other students are offered through the Veteran’s Coordinator and the Student Veteran’s Organization.

GI Bill® is a registered trademark of the U.S. Department of Veterans Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government Web site at https://www.benefits.va.gov/gibill.

Student Employment

The Student Employment Office provides assistance to students seeking part-time on-campus employment and guidance to finding part-time or full-time off-campus employment in the Prescott and Quad-city areas. On-campus employment is available to all students regardless of financial need. Working on or off campus gives students an income, self-confidence, valuable employment and credit references, and a sense of accomplishment. They acquire useful skills in time management, financial planning, and professional decorum.

Students are the life blood of Embry-Riddle and student workers are a vital part of the day-to-day operations of the campus. Student workers interact closely with other students, faculty, and staff. Because students work and serve each other at Embry-Riddle, a sense of community is created. Whether undergraduate or graduate students, the campus and community is fortunate to have dedicated Embry-Riddle students as part of their work force, and Embry-Riddle students benefit greatly from being a valued part of the work force.

Embry-Riddle adheres to the principle of equal employment opportunities for all students.

The Student Employment office is located in Human Resources in Building 41, the Visitor’s Center.