Management Information Systems - GR (MMIS)


MMIS 501  Business Systems: Managing the IS Enterprise  3 Credits (3,0)

This course provides the foundation for the MSMIS program by reviewing the many ways in which computation, communications and information systems are used to identify and solve problems, recognize opportunities and generate competitive advantage. It uses the concepts of the "enterprise perspective" to demonstrate the various information systems used to lead, manage and operate a variety of organizations. It then uses the "enterprise as system" model to show how all organizations large or small link into the information and knowledge systems of the organizations they interact with -- suppliers, customers, regulators, and their competitors. It also lays the foundations for further examination of key issues, such as information quality and information assurance, throughout the MSMIS program. Throughout, the concept of business processes -- and the engineering and re-engineering of these processes -- provides the unifying focus.

MMIS 503  Data & Information Modeling & Management  3 Credits (3,0)

The Era of instantaneous Data is here. Data is a strategic organizational asset and a central resource used in business intelligence (BI) and analytics to generate actionable information to decision-makers. Many companies rely on Excel Spreadsheets for data management and analytics. Excel Spreadsheets conceal a churning sea of data, flowing through the enterprise databases, that need to be combined and synchronized to generate a single, accurate vision of the data. Current data infrastructure designs are crucial but inefficient for a company to become data-driven. Often, organizations have several databases that are built in a silo type of environment where data is not easily linked so that the full picture of the organization's status is available. The focus of this course is centered on the core skills of identifying organizational information requirements, information modeling and all principles related to managing and storing organization data and information. Students will gain insight into understanding how data fundamentally affects a business. These core data management and design skills cross all disciplines, from financial data to customer related data. In addition, recent developments related to big data (and tools for their analysis) will be introduced.

MMIS 504  Knowledge Management: Quality Management for the IS Enterprise  3 Credits (3,0)

Knowledge Management (KM) provides a disciplined approach to recognizing and exploiting the value-added transformation of raw data -- numbers, names, or quantities -- into progressively more useful and more powerful forms of understanding. KM has its roots in a variety of different disciplines. Using the overall framework of Quality Management, and its emphasis on learning organizations, this course provides a comprehensive overview of the field of knowledge management integrating theory, practice, history, issues, terms and a future outlook examining organizational change and organizational learning.

MMIS 506  Systems Analysis and Design  3 Credits (3,0)

Systems analysis and design is the science and art of examining a problem and creating the most effective solution. It is a science in that quantitative analysis, strongly supported by theory and practice, can dictate correct and complete solutions that can be cost-effective. It is also an art, in that organizational culture, prerogatives, and perceptions about value and risk quite often play a major role in how systems design and implementation decisions are made. This course considers systems development methods and analysis and design techniques using a practical rather than technical approach. Learners engage in hands-on learning and work in teams to complete a real-world project using contemporary analysis and design methodologies and tools.

MMIS 507  Information Systems Strategic Planning  3 Credits (3,0)

Strategic planning is the art and science of setting the enterprise's vision and allocating resources to achieve the vision. When formulating information systems strategies, organizations seeks to identify emerging opportunities to leverage new technologies that may add substantial value but also dramatically change the organization. Strategic planning includes choosing which goals and objectives to accomplish, sets criteria for how well they must be accomplished to satisfy other needs, and sets forth the activities to make these "game-changing" events happen effectively and affordably. Many strategic opportunities may present themselves to an organization, or may be discovered by a variety of introspective or business intelligence activities. Making the decision to take advantage of such opportunities is deciding to make strategic change happen. Strategic opportunities may exist because of fundamental changes in technologies, market preferences, government and regulatory actions, and other factors. The strategic planner knows that nothing remains the same, and that while no plan survives contact with reality, the planning process itself provides insight and the opportunity to choose wisely. Strategic planning for information and information systems entails applying the concepts of strategic business planning to the subset of organizational activity that generates, analyzes, maintains, and produces information and knowledge to support strategic decision making. Information systems strategic planning can address, but is not limited to, choices about fundamental information technologies, systems architectures, and information risk mitigation approaches.

MMIS 521  Data Warehousing and Information Quality  3 Credits (3,0)

The term "data warehouse" conveys many different meanings, which this course will examine in some depth. Whether the warehouse provides a historical look back through the organization's transaction histories, or acts as an amalgam of many different data sets, from many different organizations, the key question the organization has to ask is why. Why build a data warehouse? Many different business processes are involved with and affected by the accumulation, extraction (mining), and interpolation of data that might exist between the real data points (data farming). Information quality, as a design discipline and as a management attitude, provides essential emphasis on assuring the right data comes in, to properly-designed and verified correct business decision processes, so that the right decisions can come out of the data warehouse and its operational use. Of all the many attributes and facets of data warehousing, data quality is undoubtedly the utmost significant one. Basically, this is because if the data is wrong, we place our organization at greater risk if we rely on the data warehouse for decision support. Over the past decade, a large number of vendors have saturated the market with several data warehousing products, and it is difficult to evaluate their offerings and help one's organization choose wisely. Students will explore these issues by looking at selected steps in typical data warehousing projects, focusing on organizational objectives and needs, while examining the details of how data warehouses are designed, built, used and maintained. Administration, security, information quality and other key issues will also be placed in this project framework.

MMIS 531  Information Systems Project Management  3 Credits (3,0)

Managing information technology requires ideas and information that go beyond standard project management. Because the project management field and the technology industry change rapidly, this course provides up-to-date information on how good project management and effective use of software can help you manage projects, especially information technology projects. This course provides an information system orientation for project management. It stresses information systems as a whole, not just software development. The course explains some of the key concerns of project manager as the project develop through the project life cycle.

MMIS 541  Information Risk Management  3 Credits (3,0)

MIS risk and emergent systems properties, such as resilience, reliability, availability, and security. Different risk management frameworks and methods, their challenges, and applicability. Failure of many MIS risk management implementations to demonstrate their return on investment to organizational stakeholders. Techniques to identify and address bias and calibration issues inherent in these frameworks that support planning for continuous improvement in the management of information systems risk.

MMIS 552  Information Systems and Information Technology Governance  3 Credits (3,0)

Governance is the broad category of policies, plans and procedures that help translate an organization's strategic objectives and plans into the management and control of the people, systems and resources allocated to those plans. Governance is thus strongly linked to organizational compliance with many kinds of government regulations and statutory requirements which aim to control or mitigate risk -- risk to investors, customers, employees and society at large. Two strongly competing governance models bring very different perspectives to this course. The first is data or information governance, which focuses on how the organization does an information or knowledge quality management process. The second is often called information technology governance, even though it focuses on the delivery of information services -- or knowledge work -- to the organization via systems and technologies.

MMIS 553  Change Management and Configuration Control  3 Credits (3,0)

Organizational change is constant for organizations that wish to remain viable and competitive in changing markets. Unfortunately, the literature suggests that change efforts often fail even when the ideas were positive. Unlike other industries, the IT industry generally has a shorter life cycle and organizations generally see IT-related changes more frequently than other types. Therefore, changes must be led, managed, and controlled throughout the organization to achieve success. This course presents techniques for reducing social and systemic resistance to change, and provides effective tools for accomplishing change management and configuration control. These tools can be applied to small and large systems at any level of an organization, including the organization itself. The course will focus on the use of knowledge management systems and other information technology protocols to enable change.

MMIS 561  Global Information and Technology Management  3 Credits (3,0)

Organizations are using information technology (IT) to transform themselves into global enterprises via key ventures in global e-business, e-commerce and other IT initiatives. IT is a critical component of enterprise success and plays a key role in enterprise globalization, as organizations deploy global IT architectures. The continuous integration of new technologies requires effective management practices to support emerging architectures and organizational objectives.

MMIS 690  Management Information Systems Capstone  3 Credits (3,0)

This course will offer students the chance to integrate all the knowledge and skills that have been presented in this program in addition to their own experience and professional goals into a single MIS project. Students will work with faculty to create and complete a substantive MIS project. The completion of the Capstone is considered a significant milestone demonstrating that all of the program outcomes have been achieved.